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Cookie Policy

How we use cookies

Cookie Policy

Last updated: December 28, 2024

This cookie policy explains what cookies are, how PianoInfo uses cookies, and what choices you have regarding cookies.

What are cookies?

Cookies are small text files that are placed on your device (computer, tablet or smartphone) when you visit a website. They help websites remember your preferences and improve your experience.

What cookies does PianoInfo use?

PianoInfo uses only essential cookies that are necessary for the basic functionality of our website. These cookies do not require consent under GDPR legislation.

Cookie Name Purpose Type Expiry
connect.sid Session cookie for user authentication and login Essential 7 days

Why are these cookies essential?

These cookies are strictly necessary for:

  • Login - Without this cookie you cannot log in to your account
  • Session management - They remember that you are logged in as you navigate the website
  • Security - They help prevent unauthorized access to your account

Without these cookies, the website would not function properly.

What do we NOT store?

PianoInfo does not use:

  • Tracking cookies - We do not track your behavior on other websites
  • Analytics cookies - We do not use Google Analytics or similar services
  • Marketing cookies - We do not show ads or personalized content
  • Social media cookies - We do not integrate social media tracking

Cookie Details

Session Cookie (connect.sid)

What does this cookie do?

  • Identifies your session when you are logged in
  • Is created when logging in
  • Is deleted after 7 days or when logging out

What data does this cookie contain?

  • A unique, random session identifier
  • No personal information such as name, email or password

Technical specifications:

  • Secure: Yes (only sent via HTTPS)
  • HttpOnly: Yes (not accessible via JavaScript)
  • SameSite: Strict (protects against CSRF attacks)
  • Domain: www.pianoinfo.com

How can you manage cookies?

Important: If you block or delete our essential cookies, you will not be able to log in and many features of the website will not work.

Disabling cookies in your browser

You can set your browser to refuse cookies or warn you when cookies are sent. Below you will find instructions for popular browsers:

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Mozilla Firefox: Settings → Privacy and security → Cookies and site data
  • Safari: Preferences → Privacy → Cookies and website data
  • Microsoft Edge: Settings → Cookies and site permissions

Deleting cookies

You can delete existing cookies from your browser at any time:

  • Chrome/Edge: Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac)
  • Firefox: Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac)
  • Safari: Safari → Preferences → Privacy → Manage Website Data

Note: If you delete our cookies, you will be automatically logged out.

Privacy & Data Protection (GDPR)

Legal basis for cookie use

PianoInfo bases the use of essential cookies on the legal basis "necessary for the performance of a contract" (GDPR Article 6(1)(b)). These cookies are strictly necessary to provide our services.

Your rights

You have the following rights regarding your personal data:

  • Right of access - You can request what data we hold about you
  • Right to erasure - You can request deletion of your account and data
  • Right to restriction - You can request restriction of processing
  • Right to portability - You can request your data in a structured format

To exercise your rights, contact us at: info@pianoinfo.com

Security

Our cookies are secured with modern security standards:

  • ✓ HTTPS encryption - All communication is encrypted
  • ✓ HttpOnly flag - Protects against XSS attacks
  • ✓ Secure flag - Cookies are only sent via HTTPS
  • ✓ SameSite Strict - Protects against CSRF attacks

Data storage location

All our data, including cookies and session information, is stored on servers in:

  • ✓ The Netherlands (Google Cloud - Eemshaven datacenter)
  • Within the European Union, fully GDPR compliant
  • No transfer of data outside the EU

Future changes

If this changes...

If we decide to use non-essential cookies (such as analytics) in the future, we will:

  • Update this cookie policy
  • Add a cookie banner with choice options
  • Ask for your consent in advance
  • Give you clear information about each type of cookie

Third-party cookies

PianoInfo uses no third-party cookies. All cookies we place are first-party cookies from our own domain (www.pianoinfo.com).

Questions about cookies?

Do you have questions about our cookie use? Please contact us:

  • Email: info@pianoinfo.com
  • 📄 Chamber of Commerce: 18073263
  • 📍 Address: Liesveldstraat 21, 5045 XS Tilburg, Netherlands

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